Privacy Policy

Helen Buchanan (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store and disclose your information when you use helenbuchanan.com.au and our related products, including The Love Blueprint.

Information We Collect

• Your name and email address when you join our reading list, download a resource, or apply to work with us.
• Purchase details (such as your name, email and order information) when you buy The Love Blueprint through our checkout provider.
• Application information you voluntarily provide when enquiring about private coaching.
• Technical and usage data (such as pages visited and general analytics) collected automatically to help us improve the website.

How We Use Your Information

• To deliver the products and resources you request, including access to The Love Blueprint.
• To send you emails you have subscribed to, and occasional reflections and offers you can unsubscribe from at any time.
• To respond to your enquiries and provide customer support.
• To operate, maintain and improve our website and services.

Disclosure to Third Parties

We use trusted third-party services to operate our business, and share only the information necessary for them to perform their function. These include our email marketing platform (Kit), our checkout and payment provider (ThriveCart and its associated payment processors), and website analytics tools. We do not sell your personal information to anyone.

Overseas Recipients

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Access, Correction and Unsubscribing

You may request access to or correction of your personal information, or ask us to delete it, at any time. You can unsubscribe from our emails using the link in any message. To make a privacy request, contact us at redflagstosoulmate@gmail.com.

Cookies & Analytics

Our website uses cookies and analytics to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, though some features may not function as intended.

Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us at redflagstosoulmate@gmail.com.